What's included in the monthly plan?

Security patches, off-site backups, uptime monitoring, a monthly allowance of content changes, and quarterly performance reviews.

Larger projects — new pages, redesigns, new features — are quoted separately at a preferential rate for maintenance clients.

Do you maintain sites you didn't build?

Yes, subject to an onboarding audit. We'll tell you honestly if the existing site is worth maintaining or ready for a rebuild.

How quickly are changes made?

Standard changes within 24 working hours; urgent within 4.

Is there a minimum term?

Three months. After that, month-to-month with no notice period.

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Website Maintenance

Ongoing care that keeps your site fast, secure and current — without you having to think about it.

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Overview

Websites are software. Left alone, they slow down, break, and become vulnerable. Our maintenance service takes the whole burden off your desk: monthly security patches, off-site backups, uptime monitoring, performance tuning and a monthly allowance of content changes handled by senior engineers — not offshore ticket queues.

What you get

The outcomes we're accountable for.

Monthly content changes

A dedicated allowance of edits handled within 24 working hours — no ticket-shop delays.

Security patches

Framework, plugin and dependency updates applied and tested every month.

Off-site backups

Daily backups retained for 30 days with a documented restore procedure.

Uptime monitoring

24/7 monitoring with alerting and an SLA on response times.

Performance reviews

Quarterly Core Web Vitals check with prioritised fixes.

One phone number

Talk directly to the engineers who look after your site.

How we work

The process, step by step.

01
Onboarding audit
We audit hosting, code, backups, security and analytics on day one and share the report.
02
Monthly maintenance
Patches, backups and monitoring run on a fixed schedule you can rely on.
03
Change requests
Submit changes via email or portal, delivered within your monthly allowance.
04
Quarterly review
A call to review performance, security, uptime and any improvement opportunities.
05
Annual planning
A yearly roadmap of larger improvements aligned with your business goals.

Frequently asked

Answers before you have to ask.

What's included in the monthly plan?: Security patches, off-site backups, uptime monitoring, a monthly allowance of content changes, and quarterly performance reviews.
What isn't included?: Larger projects — new pages, redesigns, new features — are quoted separately at a preferential rate for maintenance clients.
Do you maintain sites you didn't build?: Yes, subject to an onboarding audit. We'll tell you honestly if the existing site is worth maintaining or ready for a rebuild.
How quickly are changes made?: Standard changes within 24 working hours; urgent within 4.
Is there a minimum term?: Three months. After that, month-to-month with no notice period.